Google and Gmail have become such regular parts of our daily routines, especially if you are an academic or a professional, that we seldom pay much attention to them when they are working. It is, however, a whole new story when Gmail not working. While the internet and its various apps and trinkets provide us with great facility and functionality, they are also prone to mishaps and errors. That is why instead of being surprised and helpless when you encounter a time when your Gmail refuses to work, it is much better to be aware of how you can make things right. For your assistance, here is a step by step guide of what you can do to fix the problem if your Gmail is not working – on Safari, Mac, Chrome, or even your iPhone.
IF GMAIL NOT WORKING ON SAFARI
- Ensure that your operating system is up to date with the latest version.
- If you are using any add-ons or extensions, turn them off to check if they are interfering with your Gmail.
- Clear your browser cache and history to give it a refresher
- Go to the settings section in your iPhone or other Apple device.
- Go under the Safari tab and scroll down until you see the Clear History and Website Data option.
- Click on this to rid your device from any unnecessary files that may be causing your Gmail to hang in Safari.
- Double press your home button or pinch the screen to remove Safari from the background running applications and restart it.
- You can also try restarting your device. Shut it down by long-pressing the Power button and wait for a few seconds or minutes before restarting it.
IF GMAIL NOT WORKING ON MAC
A lot of people tend to face issues when trying to access sign their Gmail using the Mail App on their Macs. Here are a few Apple approved fixes that are sure to get your Gmail up and running in no time.
- One option is to change your account’s security settings as they may be interfering with the Mail App.
- Go to https://support.google.com/mail/thread/4001396?hl=en to open Google My Account.
- Browse through the navigation panel on the left and click on Security.
- Scroll down until you find the Less Secure App Access option.
- It will most likely be turned off as Google recommends that. Turn it on and check to see if Gmail works.
- You can also use IMAP to set up your Gmail account if you are not worried about having your emails deleted from the mail app on your laptop. You will still be able to access them using the browser.
- Go to your Mail App and click on Mail in the top left corner.
- Click on Preferences and go under the Accounts section in the top menu bar.
- Select your Gmail account and remove it from the application.
- Next, re-enter your Gmail credentials to log in to your account again.
IF GMAIL NOT WORKING IN CHROME
- Ensure that your Chrome is up to date with the latest version.
- Clear out Chrome’s cache and cookies to give it a refresher.
- Open Google Chrome and click on the three dots in the top right corner to open more options.
- Click on Tools.
- Select Clear Browsing Data and select a time range.
- Also, tick the boxes that say Cookies and Other Site Data as well as Cached Images and Files.
- Finally, click on Clear Data.
- Turn off any extensions you may have been using in your browser and check if Gmail starts to work by closing one of them.
- Restart your computer.
- Try to log in to your account in the Incognito window:
- Open Google Chrome and click on the three dots located in the top right corner of the window.
- Select New Incognito Window.
- Open Gmail and login to your account to check if it works.
IF GMAIL NOT WORKING ON iPhone
- If Gmail is not working on your iPhone, the first line of thought should be for you to check if you are using a browser that is compatible with it. Gmail works with browsers such as Google Chrome, Firefox, Safari, Internet Explorer, as well as Microsoft Edge.
- Ensure that your iOS is up to date with the latest version. The Gmail app and website tends to hang and work regularly with lesser versions of iOS.
- Double press your home button or pinch the screen to remove the Mail app from the background running applications and restart it.
- You can also try restarting your iPhone. Shut it down by long-pressing the Power button and wait for a few seconds or minutes before restarting it.
- Try accessing your Gmail account using the browser as you may have some pending alerts that may prevent it from working in the app.
- You can also do the CAPTCHA reset:
- Go to the CAPTCHA rest page by Google using: https://accounts.google.com/DisplayUnlockCaptcha
- Log in using your credentials.
- Google will identify your account and device.
- Try logging in to your account again with your app.